The impact of employee engagement in your workplace

22 July 2022

More than ever, leadership teams find themselves debating how they can best keep their team engaged and productive in the workplace. In this article, find out more about ‘employee engagement’ and what can be done to improve on your current situation.

What is the definition of employee engagement?

Employee engagement is the degree to which your employees have a mental and emotional connection to their work, team, and your business. 

It has an impact on your company’s profitability, sales, customer experience, and staff turnover.

What is the impact of employee engagement?

It goes without saying that people are crucial to the commercial success of your business. Employee engagement must be a major focus to recruit and retain talent. Value your employees, empower them, show your trust for them, and you’ll develop a workplace of productive, loyal, and collaborative employees.

What are the benefits that employee engagement can provide a business?

Retaining top talent

It is never easy finding the perfect applicant and bringing in talent requires a major investment of time and money. The turnover of top talent can be reduced with a solid engagement strategy – if your employees know that their efforts will be recognised, and that they are on a path for personal improvement, they will understand when and why inevitable changes occur, and hence are less likely to seek new roles.

Increased productivity

Employees that are engaged are more productive. Productive teams have better chemistry and a more rounded understanding of a business’s commercial needs. Productive team members are likely to tackle higher priority tasks while spending less time working in a silo. They also have higher work satisfaction and are more in tune with the business culture. This creates a virtuous cycle since they are more likely to be appreciated by the company and to obtain promotions as a result.

Days away from work are reduced

Engaged employees are more involved in your commercial success. Internal accountability for delivery is improved when a person feels respected in their workplace, as well as part of the company’s mission.

Happy, healthy employees

It is now well documented that people who experience great workplaces are happier and healthier, as well as being more engaged and productive at work. A theme that has only been exacerbated by the pandemic and homeworking. Those who do not have a great workplace experience are less likely to want to return to the office or to feel connected to your brand purpose and values. 

What methods can be used to increase employee engagement?

Now that we’ve established why employee engagement is so critical – what can businesses do to improve their staff’s happiness?

Develop a memorable onboarding experience.

Employee onboarding is an excellent opportunity to make a positive first impression of your business. It is critical and can leave a long-term impression on newly hired employees.

Employees will feel appreciated, recognised, and integral to the business as a result. Returning to the office after periods of remote working, perhaps as a result of the 2020 pandemic, is a chance to re-onboard staff as part of a fresh start and capitalise on a chance to foster passion towards the business.

Provide learning and development opportunities

To cultivate a healthy corporate culture, you must invest in your team. Team training may also be a great approach to encourage and build trusted connections within the team. Employees who are always learning are less likely to engage in harmful team behaviours such as fixed mindsets or groupthink. Businesses often have difficulty determining the training requirements of their teams. Obtaining input from the team on needs is an excellent method to ensure that proper training is in place and that engaged behaviours are fostered.

Feedback

This is so important to running a successful business, but it is often ignored. A yearly review will not satisfy today’s workforce and regular one-to-one meetings with line managers, and quarterly performance reviews, are imperative.

Allow for job flexibility

Remote and hybrid working is here to stay. During the 2020 pandemic, many had to work from home and meet virtually with colleagues – many for the first time. With restrictions now easing, some team members may opt to return to work, while others may find it challenging to re-adjust. Businesses will need to keep track of the impact this has on remote workers and the team’s overall response.

By designing with employee engagement in mind, Kerr Office Group truly believes we are improving working lives – that is our ethos. To find out more about Kerr and the innovative workspaces we create, contact us on enquiries@koguk.com and start your workplace transformation today.

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